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How may we help you?

Questions about your credit or membership? Contact us by phone, chat, email, or visit our FAQ section for answers.

Email
customercare@scoresense.com

Live representatives available at
1-800-972-7204

During the following hours:
Monday through Friday
8AM to 8PM CT
Saturday
8AM to 5PM CT
Sunday
Noon to 6PM CT

Address
3400 North Central Expressway
Suite 110-298
Richardson, Texas 75080

Frequently Asked Questions

Will checking my credit hurt my scores?

Not at all. In fact, you should regularly check your credit reports from TransUnion, Equifax and Experian to be sure there are no score-lowering errors or possible fraud. We make it easy to see monthly updates to  your credit scores and review your reports from all three credit bureaus.

Why do I need all three scores, when other companies only offer one or two?

Lenders don’t all use the same credit bureau to check your credit – and your credit scores may not all be the same. We provide your scores from TransUnion, Equifax and Experian so you know where you stand no matter which bureau lenders use!

What if I see an error or fraud on my credit report?

File a dispute! Errors or fraud can lower your credit scores and cost you money. Our Dispute Center provides   a step-by-step guide to help you navigate the process of filing a dispute with all three credit bureaus.

How does credit monitoring work?

We monitor your credit report, daily, and notify you with  a credit alert when a change or suspicious activity is detected that could pose a threat to your credit scores or be a red flag for possible identity theft.