What is OTL*ScoreSense?

1) What is ScoreSense?

ScoreSense® is a membership service that provides you with options for a simple and convenient method to monitor your credit history, spot threats to your identity, and resolve inaccuracies on your credit report. On top of that, you can also have us alert you to predators in your neighborhood. By placing your credit, identity, and neighborhood information at your fingertips, we hope to make your life more secure. Our members enjoy the choice to access to the following features:

Credit Monitoring

Identity Monitoring

Neighborhood Monitoring

2) What does OTL*ScoreSense.com mean?

We use "OTL*ScoreSense.com" as a billing descriptor for transactions related to our services. As a member, you have access to a variety of benefits and resources to simplify your life and keep yourself and your family secure. To learn more about membership, see How It Works.

3) How can I cancel my membership?

We want you to receive all the benefits ScoreSense has to offer, but you can cancel your membership at any time by contacting our Customer Care department at 800-972-7204. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CST, Saturday 8 AM TO 5 PM CST, and Sunday 12 PM to 6 PM CST.

Once you cancel your membership, you will receive no further charges. To reduce the amount of time it will take our representative to process your request, please have the following information handy:

4) Where can I log in to my account?

You can log in to ScoreSense by visiting our Member Sign In page. As a member, you’re able to check your credit reports and scores as often as you like, dispute errors on your credit report, view threats we have detected to your identity, see details of the sex offenders living near you, and more. Start at the ScoreSense Dashboard, which gives you easy access to all of the ScoreSense features. Look for the "?" icons and "Learn More" links to help you get the most out of your ScoreSense membership. Next, take advantage of other benefits we offer, like ScoreCast and ID Score.

Have thoughts or feedback on your experience with ScoreSense? Take this short survey to let us know how we are doing! ScoreSense Customer Survey.

5) Why should I keep my membership?

A ScoreSense membership makes your life simpler! We help you:

Have more questions? Check out our FAQ page.